Privacy policy

Privacy Policy

Last Updated: October 2025

This Privacy Policy describes how Samantha Lentini (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website ([your website URL]) or otherwise interact with us.

By using our website, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

We collect personal information to process your orders, improve your experience, and communicate with you effectively.

We may collect:

  • Personal details: name, billing address, shipping address, email address, phone number.

  • Payment information: processed securely via Shopify’s payment gateways (Shop Pay, Afterpay, PayPal, etc.). We do not store or have access to your full credit card details.

  • Order information: products purchased, order dates, transaction totals.

  • Device and browsing data: IP address, browser type, time zone, and cookie information to help us optimise your shopping experience.

 

2. How We Use Your Information

Your information is used to:

  • Process and fulfil your orders.

  • Communicate with you about your purchase or customer service requests.

  • Send updates, offers, or marketing emails (only if you have opted in).

  • Improve our products, website experience, and services.

  • Comply with legal obligations.

 

 

3. Sharing Your Information

We only share your information with trusted third parties as necessary to provide our services:

  • Shopify – to power our online store.

  • Payment processors – such as Shop Pay, Afterpay, and PayPal to handle payments securely.

  • Shipping carriers – to deliver your orders.

We do not sell, rent, or trade your personal information to third parties.

 

 

4. Data Retention

We keep your personal information for as long as necessary to fulfil the purposes outlined above, unless a longer retention period is required by law.

When you request it, we will delete or anonymise your information, except for any data we are legally required to keep.

 

5. Cookies

Our website uses cookies and similar technologies to provide a better browsing and shopping experience.

Cookies help remember your preferences, keep your shopping cart active, and analyse site traffic.

You can adjust your browser settings to refuse cookies, though this may affect certain features of the site.

 

6. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or correct your personal information.

  • Request deletion of your personal data.

  • Withdraw consent for marketing communications.

  • File a complaint with your local data protection authority if you believe your rights have been violated.

To exercise any of these rights, please contact us at [your email address].

 

7. Security

We take reasonable precautions to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

All payment information is encrypted and processed through secure, PCI-compliant payment gateways via Shopify.

 

8. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated “Last updated” date.

We encourage you to review it periodically to stay informed.

 

9. Contact Information

For more information about our privacy practices, or if you have questions or complaints, please contact us at:

Email: samanthalentini-art@hotmail.com

Website: www.artbysl.com.au

Business name: Samantha Lentini

Location: Victoria, Australia